mS
mariette S
1 reviews | Active since Sept 2015
22 Sept 2015, 21:42
Wrong item on invoice
I have a bill with a international call on bill. I have emailed MTN twice but the only responce I get is that I have to pay R25 billing fee before MTN tell me the nr they charged me for. Let me know and I fwrd the incoice. Regards Mariette Swart
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MTN South Africa's replyOfficial
25 Sept 2015, 12:08Hello 1972mariette,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
If you request to get itemized billing you will be charged a fee for it. It is not a free service.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
If you request to get itemized billing you will be charged a fee for it. It is not a free service.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply25 Sept 2015, 12:08
Official
Hello 1972mariette,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
If you request to get itemized billing you will be charged a fee for it. It is not a free service.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
If you request to get itemized billing you will be charged a fee for it. It is not a free service.
Regards
Thabelo
REQ:***
Best regards,