1 reviews | Active since Jun 2017

20 Sept 2017, 21:46

Wrong debit orders

My wife took out a contract for R299 per month. For the last 3 months an incorrect amount of R547 has been taken off her account. MTN's excuse is that its a 3rd party that is deducting money for wasp services. This is unacceptable. Nobody has given permission for this deduction.MTN maintains that this is an issue between my wife and 3rd party. Her contract is with MTN

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Sept 2017, 23:56
Official

Thank you for your post.

We apologize for any inconvenience incurred.

Please assist us with the MTN account number for further assistance. Please re log on Hello peter and place this information under Review information.

Kind Regards,

Alice van der Merwe

Best regards,