Wrong debit date,no full refund

Hi..I have 2 contracts with Mtn ***. Mtn debit my account on the 29th AFTER I PAID THE INSTALLMENT CASH VIA ATM CASH DEPOSIT. Now they refunded the money orait,but the charges of wrongly debiting my account,I have to pay. <br> <br> That's where i draw the line. You don't debit on the wrong date,and then I paid you on time,you refund me and THEN YOU FORGET THE ERROR WAS NOT ME BUT MTN... <br> <br> MTN I am just pleading to you,refund my money(charges connected) <br> <br> I will email this complaint to ABSA customer care aswell so you can negotiate with them on behalf of me in order for MTN to cover the charges.<br> <br> If that cannot be done,I will therefore be obliged to take further action to ensure I am not ****** from my money.<br> <br> I am giving you my email address to ensure a speedy response aswell as direct contact me. [Email Removed] <br> <br> Thank you