Wrong Contract Poor Poor Service

<p>I went to the MTM store at Greenstone Mall on the 4/12/2016. I requested two things, an upgrade which was due and then to transfer the existing contract over to my daughters name. To do this took the store 2 and a half hours (90min), then 1) Incorrect contract was upgraded too hence incorrect billing and (2) the transfer of the contract never happened. I tried to contact the store on numerous occasions on ********** 763 as listed on there contract and emialed them on ********** You never get anywhere with that number as it diverts to the MTN customer care line (who then tells you to go back to the store) and no one at the store bothers to reply to the email. How MTN MUST i RESOLVE THIS ISSUE WITHOUT THE INCONVENIENCE OF GOING BACK TO AN IMCOMPETANT STORE AND SPENDING ANOTHER 2 AND A HALF HOURS THEIR......please contact me Lydia on ********** to sort this out?</p>