1 reviews | Active since Jan 2012
Since June 2015 (when MTN decided to go on strike) my billing has been wrong. Some months more some months less.<br> After numerous phone calls and emails my problem was still not resolved so I decided to drive to the Head Office in 14th avenue Aug 2015 to sort out the issue once and for all. <br> A gentleman assisted me and confirmed MTN had miraculously deactivated my data bundle, hence the reason for the exuberant charges. He assured me that he issue will be resolved. Further to the data issue they have also been charging me for blackberry services for the last 20 months - I do not use a blackberry. To date I have had no response from this particular gentleman. <br> I drove to 14th avenue yet again, very angry at the service I received, I saw a data specialist and client retention consultant. They assured me that they would sort this out for me. And they did the data issue. I got refunded and was very grateful for their help. <br> Then came my most recent bill, my fixed subscription fee doubled. <br> <br> I'm fed up, they just cant get it right. I'm cancelling.Soon I'll be free form the worst Service provider in the world. <br> <br> <br>
Best regards,
Best regards,
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