1 reviews | Active since Mar 2018
Wrong billing for over 10 months
I signed a data contract (2Gb @ R89) however I been billed R139 monthly for over 10 months. I Paid R500 extra thus far. I went to Mtn more than 3 times. Finally I was referred to Oscar Tlholoe who referred the matter to Willem jnr Loots December 5, 2017. The matter is still not resolved. I sent emails to both Oscar and Willem and I have not received a single response. Terrible service!
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online.
Please can you email to me the copy of the contract for R89.00 Once received we ill correct the package and pass the credit for the difference in subscription from the upgrade date to the account.
My email address ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online.
Please can you email to me the copy of the contract for R89.00 Once received we ill correct the package and pass the credit for the difference in subscription from the upgrade date to the account.
My email address ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,