WRONG BILLING FOR MONTHS NO HELP OR ASSISTANCE

In June 2015 I went to Cell City in Middelburg Mpumalanga *** / ***) to add a R78 top-up on number *** which is linked to my main account ***.<br> <br> In august I discovered that MTN was deducing R7657.55 and the next month R8084.56 from my account.<br> I went to Cell City in Middelburg raising a query. They advise me to call the MTN call centre, doing that they advise me that the top-up was never loaded as an lop-up but an open account.<br> The call centre changed it to an top-up. Discussing this issue with the store manageress she said it might be that the system didn't commit the top-up part.<br> According to the manageress she did mail a complaint to MTN but it will take 28 days to get an reaction from MTN, this will take me into a next period where this huge amount will again be deducted.<br> 30 September another R 8798.69 was again deducted!!!<br> After numerous visits to Natali van der Bijl the owner of Cell City Middelburg including a visit this morning she keep on saying that she will call me back - but without ANY responds.<br> During September little data was used where after we bought pay as you go data - Where did this use amount come from