1 reviews | Active since May 2017
Wrong bill
MTN is one big joke network,you buy data,it disappears with no trace,call 173 or 808 no straight answer,This time I think I've been punished because of my complaine, December bill came to R159,01 instead of R149,other months I was charged R158.99.be careful when you do this,you will do it to the people,you will end up in court
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly email us the copy of contract in order for us to investigate and resolve your query accordingly to ***
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly email us the copy of contract in order for us to investigate and resolve your query accordingly to ***
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,