pD
princess D
1 reviews | Active since May 2017
23 Dec 2017, 09:12
Wrong bill
I signed a contract with MTN on the 22 of June 2017 of R149 but it came to my surprised when I got a statement with a different bill of R158,99. I made several contact wish customer care about this but I was told that there a mistake on the contract.how do you make a client sign a contract with another amount and charge another amount?
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MTN South Africa's replyOfficial
27 Dec 2017, 16:43Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,
MTN South Africa's reply27 Dec 2017, 16:43
Official
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,