Wrong balances

MTN please deal with your accounts correctly I phoned and I phoned I guys your consultants are not called champions for nothing last month on the 28 I phoned I spoke to Bosego from your retentions department to request settlement amount after being debited monthly installment. Bosego gave me settlement amount of 2241,68 and I paid 2241,70 on the 1 may 2020 before valid date of the 10th...now you sent me the statement with outstanding of 303 for what exactly myay the retention manager call me and explain to me what's happening please my number is ***