1 reviews | Active since Jul 2018
Wrong amount of data allocated
I took out a 40gig night/30gig day data contract from MTN on the 7th of this month. They however just gave me 20 day and 20 night. I have been back to the shop numerous times with no success. Please help!!!
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that the matter have been escalated to our system support ref no: *** to investigate and resolve accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that the matter have been escalated to our system support ref no: *** to investigate and resolve accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,