WC
WILLEM C
1 reviews | Active since Jul 2011
25 Nov 2015, 10:48
WRONG AMOUNT BILLED
*** refers. Issue still not resolved. I still had to pay R617.30 to reconnect the service which was again suspended. I do not see any credits passed on my account. I am now totally GATVOL with MTN. I will definitely not renew any contract in future with MTN.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
25 Nov 2015, 13:11Hello wer123,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that we have not received the copy of your contract from the store that shows that you did sign for the usage limit to be set up. Again we have requested for it to be sent through so that you can be assisted.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that we have not received the copy of your contract from the store that shows that you did sign for the usage limit to be set up. Again we have requested for it to be sent through so that you can be assisted.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply25 Nov 2015, 13:11
Official
Hello wer123,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that we have not received the copy of your contract from the store that shows that you did sign for the usage limit to be set up. Again we have requested for it to be sent through so that you can be assisted.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that we have not received the copy of your contract from the store that shows that you did sign for the usage limit to be set up. Again we have requested for it to be sent through so that you can be assisted.
Regards
Nompumelelo
REQ:***
Best regards,