WRONG ACCOUNT

Dear Sir<br> <br> I received my MTN account via sms. I saw my outstanding balance is R 2526.91 on my internet cell number: ***. I went to MTN Standerton branch. They said that I must lodge a complaint. I phoned 808 on April 2015. I spoke to Themba. He said that he will submit it. He also said that it will take between 5 to 7 working days before MTN will come back to me. Ref nr. of call to MTN is: ***. <br> <br> The reason I was unhappy is as follows:<br> I receive 2 gig internet on the 12th of every month. It accumulated for 3 months to 6 gig. I used some of it and on 11 April 2015 the remaining gig was 1.63. On 12 April I received my 2 gig. When I received the sms with the balance of R 2526.91 I checked my available gig it was 3.63. <br> <br> How on earth is it possible to get an account if I had 1.63 gig remaining? The average spending on my account can be check to see that it is a mistake.