Woza Weekend Bundle
<p>Upgraded contra ct on 22/12/2016 first upgrade, no data bundle to minutes allocated, second upgrade done 12/01/2017 still no 50gigs of data or mtn to mtn minutes. Shocking service from customer care, upgrades department the consultants are useless dont know which department to log correct queries to. the supervervisord have titles to sit and do nothing they never call you back or speak to you when you asked to speak to them. Sunil Beharie never calls you back. ********** 667 the upgrades department is useless. Quick to give u an upgrade but shocking to deliver when they have made the problems.</p>
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Replies (3)0
Replies (3)'s updateReviewer Update
03 Feb 2017, 15:56a week later no help this mtn is useless
's update03 Feb 2017, 15:56
Reviewer Update
a week later no help this mtn is useless
MTN South Africa's replyOfficial
08 Feb 2017, 16:36Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. According to our records the Promotional 50GB and 10,000 MTN to MTN minutes have now been loaded.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply08 Feb 2017, 16:36
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. According to our records the Promotional 50GB and 10,000 MTN to MTN minutes have now been loaded.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
's updateReviewer Update
08 Feb 2017, 16:47Hi Itumeleng please confirm when this was done and effective when will it take place, i have just looked at my mtn app and it isnt appearing...
's update08 Feb 2017, 16:47
Reviewer Update
Hi Itumeleng please confirm when this was done and effective when will it take place, i have just looked at my mtn app and it isnt appearing...