TM
TMAN M
1 reviews | Active since Apr 2010
13 Oct 2017, 08:12
WOW BONUS
I edge mtn prepaid users not to subscribe to WOW Bonus promotion, because everytime it kicks-in data and airtime disappears and it doesn't get restored. MTN are *********.
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MTN South Africa's replyOfficial
13 Oct 2017, 08:34Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that as per records you are registered for R21 wow bonus which consists of R230 mtn-mtn calls and 40MB which is valid 23:59. Please note as on the 12th of October you have used 188.99 MB on internet(this includes the wow 40MB and your own data). Should you wish to cancel the wow bonus, please *130*506*1#
For further assistance please contact the 173 department for online assistance
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply13 Oct 2017, 08:34
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that as per records you are registered for R21 wow bonus which consists of R230 mtn-mtn calls and 40MB which is valid 23:59. Please note as on the 12th of October you have used 188.99 MB on internet(this includes the wow 40MB and your own data). Should you wish to cancel the wow bonus, please *130*506*1#
For further assistance please contact the 173 department for online assistance
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,