SM
Sindiswa M

1 reviews | Active since Mar 2013

02 Sept 2016, 12:33

WOW BONUS

<p>I have tried on numerous occassions to get MTN to get off their Promo smses since the begining of August to date I am still getting the **** smses. The USSD codes to OPT OUT don't even give the option to OPT OUT. What a nightmare this has been</p> <p> </p> <p>I have been getting feedback that they have escalated the matter at hand to their marketing department but still nothing has happed to date.</p> <p> </p> <p>I am really frustrated because I do not this service period.</p> <p> </p> <p>What needs to be done to get the matter resolved??? take it to the media and complain cos I can do that so well.</p> <p> </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply04 Sept 2016, 21:35
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********

Best regards,