Wow

I went to the Mtn store in Dainfern today and the two ladies refused to assist me with a sim swop. I explained to them that I have an affidavit stating my ID was ****** and a copy of my ID. The lady told me that if that's the case then I must come back tomorrow or go to a different store. Her colleague asked her what she's talking about and she said everyone knows that "Malome" is the only one who has the machine to do a sim swop. I asked her What's what because first she said she can't help with the affidavit and copy and now she can't cause malome is the only one who can and she told me that everyone in the store have separate duties and her duty isn't to do a sim swap. I'm disgusted at the service or rather no service that I was given