Would not recommend mtn

I have recently moved over to mtn from other service provider. I have been promised 10gb a month for 3 months as a promo and my additional 2gb with my contract on the 14th of every month. I have been out of the country and only been back less than 5 days. I have now recieved and sms saying I am out of data! 12gb gone in less then 5 days! I use Wi-Fi most of the time. I call the call center and no one can help me. Saying I was recharged but all is gone. Not to mention getting hold of someone in the call center in a nightmare. On top of all of this they couldn't connect my cellphone number to account. They informed me they have re started my line and it should be fixed. It has not!

Ontop of all of this, this weekend I took out other contract and wanted to collect the phone on Sunday. Mtn store did not once pick up there phone. Today I called and was told there is no stock and they do not know when they will be getting it either! Neither can they get from other store! I had to go down the road to other mtn to re apply for the same contract all over again and now waiting to get the cellphone.

I have again called the call center regarding my data and they cannot help me as they need to connect my cellphone number to contract which takes 25 hrs in order to see where my data has gone and to top it off I need to call them back to find out the issue! I have had enough and I do not recommend mtn to anyone and if I am not helped in anyway I will be cancelling both contracts

Reference no: ********** 67