JS
JAYESH S
1 reviews | Active since Mar 2011
18 Apr 2015, 19:23
Worst than KFC menu
I'm due for an upgrade and decided to visit your store and look at your 'yellodeals'. You get to the internet plans and there's all these devices, no idea what they are and how it is used. Your device plans cost options don't make sense at all, it should be the more you take the cheaper it should become, Not one makes any sense. You guys need to add a little bit of common sense when designing your magazine so it is easy for users to understand. Hopefully you will understand what I mean before your next issue, if you are lost then let me know and I will explain what I mean.<br> <br> I just had 4 people look at it and nobody understands it...
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Replies (1)
MTN South Africa's replyOfficial
04 May 2015, 11:48Hello arush,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply04 May 2015, 11:48
Official
Hello arush,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,