JM
Jeremy M

1 reviews | Active since Nov 2014

02 Apr 2023, 20:36

Worst Serviec provider in the country - If MTN is your only option get a landline.

Without doubt the worst cell phone service provider in the country. I defy anyone getting anything sorted via their call centre. All I wanted to do do was find out how much data I get on a monthly basis. I tried numerous time using the call desk. After atempting this numerous times I was unable to try this eventually tried the Chat bot and asked how I speak to a human to assist and was told "I cannot help you with this". In desperation phones the ***** line to see if I could get a niumber and got exactly the same options as the 135 Number - sorry for anyone who wishes to report ***** - it appears that MTN does not allow you to do this. ABSOLUTELY SHOCKING!!!!! CALL YOURSELVES A SERVICE PROVIDER? YOU HAVE NO CONCEPT OF SERVICE!!!!!!!!!!!!!

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