Worst services of my life by MTN SOUTH AFRICA

The worst customer service I've ever received. MTN retentions department is as useless as they come. Firstly you hold for more than 30 minutes awaiting a consultation by the name of Cynthia and then she's rude and not helpful. At the same time they tell you to hold in between the conversation. Worst part she tells you after 45 minutes discussing with her that her system does not work and you need to be the one calling them back. Wow mtn you are a useless and worst service provider I've ever worked with and I will sure learn my lesson and never have a contract with you