Worst Services ever from MTN or even ICASA

What is the point in logging a complaint when no one even gets back to you not MTN or even the complaints department who hands complaints

Non of the following even get back to a person *** ICASA at *** *** or even ***

For the past 5 months I have been sending all my proof of payments to various people and various ref numbers

Date Time Spoke to Ref 03/02/2021 Princess *** 01/03/2021 Baldwin *** / *** 14/05/2021 12:20:00 Innocent / Pestan *** 26/05/2021 09:44:00 Rhine Pilliay *** 26/05/2021 10:07:00 He will phone you back in 10 - 15 minutes 26/05/2021 11:00:00 Busi Natya Call back *** *** *** *** [#***] [#***] #SR:*** [#***]

How many more reference numbers would you like. I have mailed and phone the complaints department nothing I have even gone as far as to log a complaint on Hellopeter and not I don't know what else to do. You are the final strew

I have two accounts *** which allocations have been done correctly And then *** allocations are not getting done I have logged complaints and nothing I phone in only to be told yes I can see the allocations are not done we have to log a call with another reference number

What more must I do to get someone to do their job

I have been with MTN for over 15 years and this is the kind of services I am receiving This is unacceptable