1 reviews | Active since Jul 2021
WORST SERVICE WORST MISTAKE
Welcome to the world of voice recording. MTN DOES SIMPLY NOT CARE!
I have been on hold and transferred for the better half of an hour.
I signed up for a contract on the 6th of November. Despite the delivery promise of maximum 3 business days, to date i have note received the device that goes with this contract.
DSV has placed the parcel on hold due to MTNs incompetence to provide my correct address and personal information to the courier company. What do you expect from a bunch of idiots I guess.
I am not prepared to wait 14 days for this problem to be resolved due to the sheer lack of your office not being able to answer a phone.
MTN Does not care, you just talk to voice recordings and transferred through the whole office cause noone wants to help.
Do yourself a favor buy a phone cash from any reputable service provider - definitely MTN
NEVER MAKE THE SAME MISTAKE
As soon as a competent person answers the phone I am cancelling a brand new contract not that this will be any problem for mtn they just couldnt care less.
