Worst service with Online Sales

<p>After being happy with the response time after placing my order online through their website, and getting great service from the sales consultant- I then received an SMS to say my application was approved and the courier company would contact me shortly. I was made to believe shortly would be within a day or two- but I have yet to receive any call from MTN or the courier service. After trying to call the only number available to call for answers over and over again , daily sometimes repetitively throughout the day- was put on hold for over an hour at times. I contacted the general customer services number and then they transfer me through to this same uncontactable number- which I then have to sit and hold and hold! Eventually I got hold of someone after 20min of holding and after a week of trying to speak to anyone I get given a tracking number and they say that it has only now been processed. They then have me the courier company number to contact directly. I called the courier company a day later and was told that tracking number doesn't exist and that no orders have been sent though to them. What was this tracking number given to me!!!!! I then went into an MTN store - they couldn't help, not their division, they were hung up on while speaking to this 'sales' number that's impossible - but told me I should try again on Monday because they don't know why my order isn't on the system! I need answers and I need someone to contact me as it's obviously impossible to get any never mind good service from this division </p>