1 reviews | Active since Sept 2016
Worst service received
I am trying to blacklist a ****** device but no 1 is able to help me. All I get from this Service Provider is being yelled at by the service consultants. I am so disappointed. I even logged a service request via Customer Care but have not received any feedback. This is the worst experience.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the attachment for the blacklisting request as per the customer service email reference *** is not in your name, the ID copy belongs to Mr Nel, please contact the 173 prepaid department for assistance with the blacklist request.
The prepaid department will require the affidavit as well to assist with the blacklist of the device.
Or if you have the correct ID and affidavit please email to me for assistance, ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the attachment for the blacklisting request as per the customer service email reference *** is not in your name, the ID copy belongs to Mr Nel, please contact the 173 prepaid department for assistance with the blacklist request.
The prepaid department will require the affidavit as well to assist with the blacklist of the device.
Or if you have the correct ID and affidavit please email to me for assistance, ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,