TB
Taryn-Lee Benjamin
1 reviews | Active since Dec 2014
02 May 2015, 17:59
Worst service providers
my contract has been suspended after the monthly debit has gone off. I have been trying to get through to 808 all morning and night with no answer. I went into the N1 city branch and their systems were down. I tried calling the call centre on *** and the subscriber is always busy! I called the MTN store in canal walk and no answer. How am I supposed to get through to this dam people if they don't provide service to their customers at all. This is ridiculous
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Replies (1)
MTN South Africa's replyOfficial
14 May 2015, 11:57Hello tarynleeb,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that this matter has been resolved per reference number Ref ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that this matter has been resolved per reference number Ref ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Best regards,
MTN South Africa's reply14 May 2015, 11:57
Official
Hello tarynleeb,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that this matter has been resolved per reference number Ref ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that this matter has been resolved per reference number Ref ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Best regards,