AJ
Abdul J

1 reviews | Active since Nov 2017

14 Feb 2021, 01:51

Worst service provider MTN /TNT

This company is a joke.. I have been desperately trying to make contact via telephone, Facebook and email, I even went into your walk in store that exist for no reason cause apparently no one can help me get an early cancelation quote. Your Facebook team delegates my request to your cancelation team providing a Turnaround time which has long surpass with still no feedback. when I contact your cancelation department telephonicly I'm told by your cancelation team they can't help me I need to go through to another cancelation team to which they transfer me and the call cut cause u in the business to waste time and money this happend a couple of times. I thought the store would be my last lifeline for help only for the walk in store to tell me they can't help me I need to speak to the cancelation team. What a ****en runaround. I initially wanted the early cancelation quote to check if I can settle my Lte data line and take up MTN fiber broadband. But hell no I'm happy this happend to open my eyes to your **** service. But should u sign up a client then you guys are on top on your service game. I want to cancel all together n hopefully your competitors can give me better service. I want a cancelation quote asap. I will take this matter to the consumer board if this does not get your attention and resolution

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