1 reviews | Active since Sept 2016
Worst Service Provider in South Africa
<p>MTN has the worst customer service imaginable. I recently upgraded my phone and thus far, it has been a constant struggle to get these WASP subscription services sorted out. Basically, these subscription services have rendered my new LG G6 unusable. Do what I want, in the middle of typing messages, trying to dial a phone number, anything, these dreadful messages continuously pop up. I have to dial the *141*5# USSD code three to five times daily, just to find (every single time) 20-30 of the same subscriptions ''pending'' or ''active''. Ample phone calls to MTN's Customer Service number, has failed to sort this issue out. My inbox is flooded with marketing messages for these services 24/7. Naturally, this issue also has a huge influence on my monthly account. If in any way possible, stay away from MTN. This is the WORST Service Provider with NO customer assistance whatsoever. </p>
Still no assistance. As I have already tried all of "solutions" given by MTN, with no luck and nothing is changing. Also, additional charges were added to my account anyway - clearly an indication that MTN provides their customers with false information and takes absolutely NO resposibility for mistakes made on their part.
Still no assistance. As I have already tried all of "solutions" given by MTN, with no luck and nothing is changing. Also, additional charges were added to my account anyway - clearly an indication that MTN provides their customers with false information and takes absolutely NO resposibility for mistakes made on their part.