WORST SERVICE PROVIDER EVER - MTN!!!

Our tower on the farm went out on Monday evening (17 May 2021) and because it was out we could only lodge a ticket on Tuesday when we got to town for signal. MTN just send automated emails. I am trying to ask them what is wrong and when will the issue be fixed with no answer from them. Today, Friday 21 May 2021, and the tower is still down. How on earth do MTN think we must work from home when we do not have data. At least update your client on the situation in order to make alternative arrangements, but no, nothing from them. As it is still not fixed we purchased a Vodacom Sim which is working and will also cancel the contract with MTN that we wanted to buy a lot of data on a contract. They just don't care, so bye MTN, hallo Vodacom!!!