1 reviews | Active since Jan 2013
Worst service provider ever.
<p>It seems that the only time a person gets a resonse from MTN is when you complain on Hellopeter.</p> <p>It is more than a month now and I still do not have my phone after I had to drive 200km to go to MTN in Sandton.</p> <p>The only thing the MTN staff I worked with is good at, is not keeping promises. </p> <p> </p> <p>Please assist me in cancelling my upgrade.</p> <p>If it was not for the Afrihost data I use every month I would never have upgraded in the first place.</p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***