HV
Henco V

1 reviews | Active since May 2016

05 May 2016, 14:03

Worst service provider ever

i have had this issue since the 02/04/2016 and still nothing has been resolved , i had R629 and 1 gig of data on the 30.03.2016 and then it all disappeared , i have been logging calls endlessly have multiple ref numbers as well as an smc nr all good and well but nothing happened yet im tired of wasting my time , and want answers otherwise cancel my contract and i will not pay any penalties !!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 May 2016, 09:35
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

The query is still pending with support.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

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