WORST service provider ever!!!!

I cannot begin to express my anger by MTN's nauseating service.<br> <br> I called in on the 26th of October requesting an urgent data validation. I stressed the importance of this as I had an online assessment to complete and my data just disappeared. The agent assisting me said it would take 3-5 days to investigate the matter. It's 10 days later and to date, I've spoken to over 10 agents and 3 supervisors (Moosa, Fezile & Bongani). Moosa had a very bad attitude. He promised to give me feedback as he was knocking off at 9pm, when I called back at 20:30, I was told that he logged off at 8pm. Monday, I was promised by Fezile that his manager, Brenda, will call me. When she failed to call I tried calling her, and conveniently she was in a meeting. I called again today, and she is \not in". I advised Bongani that I have 5 contracts with MTN but cannot keep paying for a service that's never available and his response was \""It's ok if you want to cancel"