Worst Service provider
<p>I believe MTN is the worst servce provider, lately i buy data bundles everyday and within an hour they are finished. I contact their customer care and they always say its my phone settings of which i find strange because when i use a different provider using the same phone i dont encounter that problem, i couldnt understang why a lot of people are porting but now i see it and im one of those who will be porting soon. With this kind of service they will find themselves loosing customers</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per system record the reason for the depletion is due to multiple internet connection active on your number. Please always ensure that on your J100H/SM-J100H Galaxy J1 DUOS you do not have multiple internet connection running at same time.
On your Samsung handset you can check you active connections on Settings, data usage, below you will see active internet connections actively running
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per system record the reason for the depletion is due to multiple internet connection active on your number. Please always ensure that on your J100H/SM-J100H Galaxy J1 DUOS you do not have multiple internet connection running at same time.
On your Samsung handset you can check you active connections on Settings, data usage, below you will see active internet connections actively running
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ: **********