worst service provider

<p>As far as I am concerned MTN is the worst service provider I have ever had the misfortune to deal with.... In Feb 2015 I had a call from Mobiles plus to have my data account upgraded... then I get a call from MTN that I had to pay my arrears which happened as a result of being charged out of bundle rates because the contract expired - please note NO CUSTOMER SERVICE TO SPEAK OF BEFOREHAND ALWAYS AFTER THE FACT.. no one calls you -YOU JUST GET BILLED... and this all happens needless to say as MTN has ongoing strike action - I paid and expected everything to be in order as my account for the next few months was within my pay ability, which was and still is +/- R200. The modem stopped working as it should when 2g was reached and I topped up as was expected. Lo and behold, MTN never updated their system, and I get another account for more than R1 500. I go to the nearest MTN shop in July and lodged a dispute (demanded to be helped at that point) but sadly the personnel at the shops have no idea what to do or how to do and there is never someone available that has any knowledgable answers.. After 3 months of deathly silence I went to MTN again and they could find no record of the dispute and I logged the dispute again - I wrote an e-mail in Oct 15 saying that I shall pay R50 a month if they insist on *****ing my money and no surprise - still no response, except from the mail room that they received my mail...and I decided to pay no more...Why should I pay for other people's mistakes in any event??? 2 Weeks ago I received communication from MBD inc that I have been handed over and need to pay +/-1900 and during this week the amount went up again to over 2000????? I have communicated yet again with MTN and all of sudden they realised that the account number is incorrect..(remember I still have no feedback from the disputes logged in shops) I corrected (added 2 characters but the rest of the number I got from my account is correct-). Now they can't investigate as it is with their legal department..what will the legal dept investigate? I am not paying any legal fees for this one as I have not been tardy with this issue. In fact even if MTN had come back to me with some unacceptably stupid excuse I may have been tempted to pay the outstanding amount as there had been some customer service, but sadly, I have to admit, there had been none</p>