1 reviews | Active since Nov 2017
Worst service provider
I purchased airtime on my FNB app, the airtime was not accredited to me after getting messages that I had purchased. Upon phoning MTN then told me they may accredit me with the airtime I purchased or not. It’s been 2 weeks and still nothing. On the day of complaint they checked their systems and saw that there was a fault but I still wait to be refunded with over R100 worth airtime.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to call you 2x, on voice mail.
We can only pick up that R89.00 of airtime was loaded on the 3rd of November.
Please sent to us the banking proof for the purchase of the R100.00 before we can refund you with airtime.
My email address: ***
Kind Regards,
Alice van der M\erwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to call you 2x, on voice mail.
We can only pick up that R89.00 of airtime was loaded on the 3rd of November.
Please sent to us the banking proof for the purchase of the R100.00 before we can refund you with airtime.
My email address: ***
Kind Regards,
Alice van der M\erwe
Best regards,