1 reviews | Active since Oct 2016
Worst Service provide of the century.
I wish there was -10 on these reviews so that I can clearly express myself because the numbers that are available here still give MTN a little honor of which they do not deserve. This is by far the worst service provider I have had to deal with in my entire existence. I was billed R1899 on the 31 July 2024 for a contract I signed on 17 July 2024. Their sales staff is either not properly trained or I do not know what because they lack knowledge and they rather lie to push sales. The lady assured me that my firts billing date was 31 August of which I asked a lot of questions but she still assured me that I would only be billed on the 31 August 2024. I have been billed R1899 for a phone that I had for lirterally 4 days. When I refused to pay it, they messed up my credit record. I was forced to pay it for the sake of my credit record, of which I did but they are still not updating my ITC even though my account is now up to date. I would definetly say , you take a contract with MTN at your own risk. They give no damn about their customers.
