DO
Dirk O
1 reviews | Active since Apr 2009
20 Nov 2015, 13:59
Worst Service Please cancel my Contract
I took an contract out with MTN is now been 6 day and my port was only done last night am my SIM RICA has not been done.<br> <br> Please cancelled the contract I will bring back the phone tomorrow to Sandton City. I would return the cellphone cover I bought for an full refund. My SIM sould also be ported back to Vodacom<br> <br> Worst service ever rather cancel now then struggle later with you guys<br> <br> ID: ***<br> Cell ***
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Replies (1)
MTN South Africa's replyOfficial
22 Nov 2015, 17:00Hello adriaanolivier,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note we checked your number *** on the network it is Rica registered and we tested it ,from now it should work perfectly fine.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note we checked your number *** on the network it is Rica registered and we tested it ,from now it should work perfectly fine.
warm regards
mike
REQ:***
MTN South Africa's reply22 Nov 2015, 17:00
Official
Hello adriaanolivier,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note we checked your number *** on the network it is Rica registered and we tested it ,from now it should work perfectly fine.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note we checked your number *** on the network it is Rica registered and we tested it ,from now it should work perfectly fine.
warm regards
mike
REQ:***