TM
Teresa M

1 reviews | Active since Jun 2011

13 Aug 2015, 17:18

Worst service on the planet

IMM mobile MTN unloaded has been deducting airtime saying I have subscribed to them, I have lost a sum of R800 in airtime and counting. I decided to go to the branch in Three Rivers because the voice options on 173 are in another language. I was there for one FULL hour, just checked my airtime now and its still being deducted. Useless pathetic service.

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Replies (1)
MTN South Africa
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Teresa7005,

Thank you for taking time to raise your concerns with MTN. Our subscriber terms and conditions do not make specific reference to content charges. MTN enters
into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.