Worst service of my life

Hi all I app**** for a home fixed lte contract since my credit score is low they offered me 10mbs uncappedc24 month contract for R299 a month which I accepted after order was placed I wad told by the sales agent Wil be contacted the same day for the documents they need that was a Thursday on th 11th of September never happened I had to phone they 10 times go the agent to phone me back she gave me her email adresse send my documents al to find our 2 days later was not uploaded and now her system has a error and my order stays in vetting spoke to a line manager who promised to resolve in a hour to hour and a half and contact me never happened I had to contact them then the agent phones me asked my ID with out explaining why again I have to phone them al to find out they requested the vetting team cancel the order and then they must phone me to redo ot hence it is it the 6th day today worst expiernce and service I have ever had after 30 calls I must keep following up with them