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Ahmed D

1 reviews | Active since Jul 2011

26 Mar 2016, 18:58

worst service. number stuck on private

Hi.<br> <br> So my number is stuck on private for quite a while. My number doesnt show when I call people. My phone settings are correct. Already tried this on few different phones. Even tried a sim swap. I've already called the call centre like five times. Either they say its sorted but its not or I give up for waiting over 20 min.<br> <br> Either sort this out or I start looking for another provider that can give cli. I.dont see why this would be so difficult to fix<br> <br>

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Replies (1)
MTN South Africa
MTN South Africa's reply31 Mar 2016, 14:34
Official
Hello docs1234,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please dial *#30# from your handset. Your number will no longer be on private.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Thabelo
REQ:***