1 reviews | Active since Mar 2011
Worst service, NO SERVICE actually!!! Useless!!!
Worst service. After my data contract expired, I switched to pay as you go and since, phoned 6 times the call centre 083 173 and 083 155. After holding on for a few mintues, putting in your number in various call menus up to 3 times, they still ask for your number when they answer, if they do not drop the phone line. Waited twice on hold 32 mins and 27 min and were unable to speak to someone to get my problem sorted. Am going to definately switch - do not need your useless services!!! Got prepaid airtime and data that I cannot use and no one cares to correctly help me so my problem is sorted. Do not know how many times do I need to insert my sim, get settings etc. NOTHING WORKS!!! Get people that can actually sort out problems on the call centre lines please!!!
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that your prepaid number shows that it has been activated for SMS Roaming hence you are unable to make outgoing calls and connect to the internet. For the service to be cancelled, please dial *111*15# OK and select the option to \Deactivate\".
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that your prepaid number shows that it has been activated for SMS Roaming hence you are unable to make outgoing calls and connect to the internet. For the service to be cancelled, please dial *111*15# OK and select the option to \Deactivate\".