1 reviews | Active since Dec 2016
Worst service & MTN *****
Worst service in the country. Tried for four weeks to rectify their error on my home internet - wrong speed allocation, and ******* unauthorized allocation of added fee for an itemized billing on a home internet! Why would there be itemized billing on home internet. *****sters! I Made 38 calls to no avail. Wrote emails only to have them open a ticket and close it in five minutes with no call and no resolve. Just an email sent that the ticket was opened and then closed - twice. The level of bad attitudes and lies is atrocious for such a large company. They don’t care about the customer. MTN is a company that simply doesn’t not care. If they monitor their staff and calls with customers they will find that there is abuse and lies and a no care culture with their staff in dealing with customers. Furthermore, after two months of a Black Friday deal, they increased the price of the product. Ridiculous! Cheats!
