GG
Gerhard G
1 reviews | Active since Nov 2015
18 Nov 2015, 13:38
worst service mtn
my phone just died,brand new I phone 6, then I sent it in for repairs,they told me 2 weeks to repair.<br> After 3weeks they told me I must deactivate my phone.<br> Its almost 2 months now still no phone and mtn said they are gonna replace the phone suddenly now there is no stock of a phone 6
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Replies (1)
MTN South Africa's replyOfficial
19 Nov 2015, 11:44Hello GerhardSarel,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the handset has been replaced and is awaiting to be dispatched from the Repair centre. You will be contacted by the store once they have received it.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the handset has been replaced and is awaiting to be dispatched from the Repair centre. You will be contacted by the store once they have received it.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply19 Nov 2015, 11:44
Official
Hello GerhardSarel,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the handset has been replaced and is awaiting to be dispatched from the Repair centre. You will be contacted by the store once they have received it.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the handset has been replaced and is awaiting to be dispatched from the Repair centre. You will be contacted by the store once they have received it.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,