1 reviews | Active since May 2016

17 May 2017, 20:12

Worst service in the universe

<p>Autopahe closed MTN took my account and never did the debit order I called and asked 3 months in a row and eventually I have up as they then started double debting me.but then just stopped all together I never noticed as I never got notifications that the debit never went through. Mtn never contacted me to let me know they just have me a bad credit rating. Since February I have been trying to settle this account.took me 2 weeks to get through and another 2 weeks to get an answer on how to pay or who to pay with big fights on the phone. This account was paid in full on 4 April 2017 I have got the letter from VVM who I was handed over to to state I've paid it off in full. Today I followed up with the credit bouro about my name being cleared and MTN said my account has not been settled yet. I am beyond how people treat clients like this. Being in sales I know getting a customer is easy it's keeping a customer that is difficult.</p> <p>Yes people need to remember even the little clients contribute to your salary at a company....</p> <p>Keep you clients happy and they will promote you. </p> <p> </p> <p>Most *********** people I have ever hard to deal with in my life. I hate Vodacom but id choose them and pay triple the price over MTN any day </p>

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Replies (1)
's update23 May 2017, 17:57
Reviewer Update

My name is still not clear your apology is not good enough as I am the one suffering cause you people can't do your job's properly I am tired of this and I now will be taking this further as I have been struggling since Feb.

I'm the one in trouble now cause mtn is useless.