Worst Service in the Cell industry!!!!!!

I have logged requests and complaints on Hello Peter and you as MTN don't seem to care that you have shoddy customer service.... I am still waiting for the data I was supposed to get when I upgraded like 3 weeks ago.... I was told that the contract had to be sent which it was and still NOTHING.... I'm sorry but this is absolutely ridiculous, everytime I upgrade there is an issue..... I hate to see how badly your customers get treated on Black Friday.... Numbers concerned *** and ***..... Either I get what I'm supposed to as per your advertising and contract or I will take this further.... It might seem insignificant to you but to your customer it's not....this is bordering on breach of contract on your part..... I want the data I was supposed to get 3 weeks ago on both numbers concerned.... Call Centre says call the branch, the branch says call the call Centre.... The left hand doesn't know what the right is doing