WORST SERVICE IN MY LIFE

MTN ONLINE Phoned me, I told them I did not want to upgrade a certain number, - according to them, it was another number they would have upgraded. They upgraded the wrong number- (the 1 i said I wanted to cancel) Put cancelation fees of over R2000 for the other number - and now I have an upgraded number - I thought I was going to save money- I even called MTN ***** - I phoned Mtn sales, still has not been resolved after they told me on the 12 May - ALL CANCELATION FEES ARE WRITTEN OFF AND MY NUMEBR THAT SHOULD NOT HAVE BEEN UPGRADED, IS pre-paid- I did not receive any statements - They were always on time-Now, I still need to pay for "prorata" for new contract, as well as cancelation fees ---- They are fast to disconnect you, but helping resolve issues is bad -- I am a Cash paying client- NEVER skipped a payment and been with them for almost 30 years -------NO SERVICE PROVIDER IS GOOD- BAD CUSTOMER SERVICE EXCIST