RM
Raymond M
1 reviews | Active since Nov 2015
23 Nov 2015, 10:52
WORST SERVICE IN MY LIFE!
I have been experiencing problems with MTN for the past few months, They have been billing me with outrageous amounts, month after month and every time I lodge a complaint and they send me a \data validation report"claiming that I do owe the amounts according to their System"
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Replies (1)
MTN South Africa's replyOfficial
23 Nov 2015, 11:42Hello RaymondMeyer,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that your line is an open line , you didn't set a usage limit so all the charges are valid, kindly set the usage limit by *141*5#ok , option1, option1 and option 1 and contact 808 to confirm that it has been set , or ask them to set it for you to the amount that is suitable for you. Kindly note that you're welcome to make an arrangement for the current charges to be paid.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that your line is an open line , you didn't set a usage limit so all the charges are valid, kindly set the usage limit by *141*5#ok , option1, option1 and option 1 and contact 808 to confirm that it has been set , or ask them to set it for you to the amount that is suitable for you. Kindly note that you're welcome to make an arrangement for the current charges to be paid.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply23 Nov 2015, 11:42
Official
Hello RaymondMeyer,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that your line is an open line , you didn't set a usage limit so all the charges are valid, kindly set the usage limit by *141*5#ok , option1, option1 and option 1 and contact 808 to confirm that it has been set , or ask them to set it for you to the amount that is suitable for you. Kindly note that you're welcome to make an arrangement for the current charges to be paid.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that your line is an open line , you didn't set a usage limit so all the charges are valid, kindly set the usage limit by *141*5#ok , option1, option1 and option 1 and contact 808 to confirm that it has been set , or ask them to set it for you to the amount that is suitable for you. Kindly note that you're welcome to make an arrangement for the current charges to be paid.
Regards
Nompumelelo
REQ:***