WORST SERVICE, I REGRET SWITCHING TO MTN!

I ordered MTN Home Uncapped Internet 35MBps and received the device and sim card on the 1st of July 2025. Since then, the sim card still did not RICA.

Earlier this morning on the 3rd of July 2025 after attempting to get hold of an MTN customer service agent for 30 minutes, I've been informed that the sim card's RICA was unsuccessful and that I should do a "Self RICA" on the MTN App.

I downloaded the MTN App, but when tapping on "Self RICA" the app just takes me to a completely white screen - once again I'm unable to RICA the sim.