1 reviews | Active since Sept 2014
Worst service i have never came across
<p>Hi</p> <p> </p> <p>i wanted to upgrade my phone to another contract and i contacted MTN shop online and was told that my account is in legal an i ask why they said that i owe 212.00 so i paid the account on the 20 august 4420 an i was told thats was what i owe at that moment an i closed my contract but to my suprise now they saying am owing the 212.00. so i went to absa and paid 220.00, and forward the receipt to the legal department but all i get is that i stil owe and i dont understand how they work an i get email from too diferent people everytime i sent email so i dnt understand why are they working like that</p>
Good day Maropeng,
Thank you for your post.
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Please note we have tried contacting you on the number provided without any luck. Kindly provide us with the cellphone number or ID number so we are able retrieve information on the account and forward to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Good day Maropeng,
Thank you for your post.
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Please note we have tried contacting you on the number provided without any luck. Kindly provide us with the cellphone number or ID number so we are able retrieve information on the account and forward to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***