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Pontsho M

1 reviews | Active since Oct 2018

27 Oct 2018, 10:38

Worst service from MTN

I bought 1G whatsapp social data and within 3 hours, I had no more data left. I spoke to Precious over the phone and despite her unproffessionalism, she did try to help based on what she saw on the system. She told me that her manager will get in touch with me within 30 minutes as she/he was Bush on another call.

After being with MTN for over 10 years, I never thought I'd experience this kind of service.

What **** service.

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Replies (1)
MTN South Africa
MTN South Africa's reply29 Oct 2018, 12:30
Official

Good day Pontsho

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.

Please give us a chance to look into this and revert back to you.

Warm Regards,

Ayanda Mthimkhulu

Best regards,